If you’re a start-up or an established business, it’s vital that you keep in touch and up to date with the latest marketing strategies for your eCommerce site. The launch of your eCommerce site is an important moment for your company, so you should always be thinking about the best way to market it to customers. Here’s some tips for how to market your eCommerce site:
Original content is important
One of the most important steps in creating your eCommerce site is to create original content. Original, high-quality content will ensure customers interact, purchase and return to your site.
Content comes in the form of graphics but also in your text, and it should always be original to give your customers something new to invest in and get excited about.
Use social media
Social media marketing is an important step in your eCommerce marketing strategy. Knowing when to post so that it has maximum impact for your customers is key. It’s important for you to find out which social media platforms your customers are using, so that you can engage them through posting relevant content and advertising your business.
By sharing links to your website and the products you offer at intervals throughout the day means your customers will have an expectation of what they will see from your social media accounts.
Customize user experience (UX)
To maintain customer loyalty, it’s important to customize your UX so that your customers feel like you are tailoring your website specifically to their needs.
Take time to learn about your customers, and make them feel special. Adding personal touches like using customer names, sharing video content of staff, and being as open as possible will help to garner a loyal fan base. This gives a face to your business and it becomes more personal to consumers.
Content marketing gets attention
Arguably one of the most successful ways of marketing is the concept of content marketing. If you’re creating original content, you can offer new information to your customers.
Content comes in many forms like blogs, videos and imagery. This content should be original, and you should focus your time and energy on what makes your customers interact and purchase, specifically addressing these findings in your content marketing strategy.
Personalizing your email marketing strategy
Email marketing has been around for many years, but it’s important to tailor your email marketing campaigns to specific customers and their needs. Making emails personal and offering promotions that match the interests of customers will have an instant connection with your customer-base.
A good way to open up your business to let customers in is by using these emails as a way to tell them about any events you’re taking part in, what new features and products you’re launching, and letting them know about what is happening with your business.
Ensure you don’t send too many emails, but schedule your emails and try to send them when your customers are more likely to have time to read them, so that they can take in the content and get on-board with what you’re saying in your communication.
Optimizing for search engines
SEO is an important way to optimize your eCommerce website for search engines. Constantly updating your website with engaging, relevant and interesting content adds to the overall UX for customers.
Content for your eCommerce website should be reliable and provide relevant information that is useful for customers. By using keywords in your content, your site has more chance of being matched to results when customers use search engines and are looking for something specific.
Mobile devices are commonplace
With many customers opting to use mobile devices to go online and shop, it’s essential that your eCommerce website is optimized for all layouts and platforms. People visiting your eCommerce site don’t want to be redirected – they want the full offering in the palm of their hands.
As a result of the popularity of using mobile devices, a good eCommerce marketing technique you can use to target customers is geo-targeting. This marketing technique enables you to advertise to mobile users wherever they’re located. This means you can provide incentives for customers to make a purchase.
Customer reviews can build trust
Reviews of your products from customers are a great way of developing a relationship and building trust. Remember, customers who are purchasing online can’t speak to merchants or feel the items they’re looking to buy, so they often make their decisions based on feedback from other customers.
Having an array of product reviews that are mainly positive will help sway customers to make a purchase on your eCommerce site. One way you could encourage customers to leave reviews is by incentivizing them through the use of discounted purchases.
Make use of user-generated content
If you’re looking to build interaction with customers, then a good way to start is through the use of user generated content. Getting customers to share their selfies, videos and blogs creates brand awareness and gets people talking about your site.
Whether this is done through competitions, contests or just for fun on your social media platforms, this type of content will get your customers talking and increase engagement for your eCommerce site.
Use PPC advertising
PPC stands for pay-per-click advertising, and this is a type of marketing strategy companies use by paying for each click that their advert receives. This strategy provides the opportunity to measure whether your campaigns have been successful by comparing the cost of the adverts to the amount of sales generated as a result.
What is the future for eCommerce marketing?
Essentially, for eCommerce sites to be as successful as they can be, they need to retain the customers they already have. With more businesses competing for the same customer base, it’s crucial that your company invests money and time to ensure you can retain customers. By developing your existing relationships, it will allow you to boost customer loyalty for your eCommerce business.
The use of voice search has been prevalent for the last few years, but now that more products have voice search on-board, customers are becoming more accustomed to searching for products this way. This means eCommerce businesses will need to alter the way they market their products and provide information to consumers.
More individualized and personalized content is set to be a big feature for eCommerce marketing. Instead of tailoring content based on everyone else’s purchasing habits, companies will use information to make recommendations based on individual buying preferences, and this will be key to retaining customers and being able to market content to make them feel special.
Video content will play a key role in eCommerce marketing in the next few years too, as it’s a medium used by many people across a range of platforms. With customers having access to their favorite shops at the touch of a button, you can be sure that the content they’re used to seeing on their favorite social networks will be used in the marketing strategies for eCommerce sites.
Creating an eCommerce site has never been easier
Nowadays, it’s easier to create and launch an eCommerce website than ever before. This means that the marketplace is crowded, and businesses need to think of new ways to market their company. By using tried and tested methods that are adapted to the specific needs of customers, companies can be sure that their eCommerce marketing strategy will lead to sales of their products and services.
It’s vital for you to use the marketing strategies that work best for the types of products you’re offering. Instead of using every strategy, you should plan an eCommerce marketing campaign that will lead to an increase in sales and engagement for your company. When a marketing strategy is executed effectively, it can have a huge impact on your business.
Staying on-trend and up to date with the latest marketing strategies is vital for success. The most important aspect of eCommerce marketing is to ensure you promote relevant, engaging and valuable content alongside your products to target the needs of your customers. By reaching out to your customers using a variety of methods, you can be certain that this will lead to sales and increased profits.
Finally, one of the most important things you can do when it comes to your eCommerce marketing strategy is to monitor and track your performance, so that you can be sure what is working and what you may need to adapt in order to market your company to a wide-ranging customer base.